Privacy Policy

How TurboPassport.us collects, uses, and protects your personal information

Effective Date: January 1, 2025

Our Commitment to Your Privacy

This privacy policy outlines how TurboPassport.us collects, uses, and protects any information you provide when using our website. TurboPassport.us is committed to protecting your privacy. If we ask you for information that identifies you while using this website, you can be assured it will be used only in accordance with this policy. We may update this policy occasionally, so please review it from time to time.

What Information We Collect
The types of information we may collect from you

Personal Information

  • Full name and contact information
  • Email address and phone number
  • Mailing address and zip code
  • Date of birth and place of birth
  • Passport information (if applicable)

Application Information

  • Passport application details
  • Supporting documents and photos
  • Service preferences and selections
  • Payment information (processed securely)

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Website usage patterns and preferences
  • Cookies and tracking data
How We Use Your Information
The purposes for which we collect and process your data

Service Delivery: To review your passport application and provide expert guidance

Communication: To contact you regarding your application status and provide support

Payment Processing: To process payments for our services securely

Legal Compliance: To comply with applicable laws and regulations

Service Improvement: To analyze usage patterns and improve our website and services

Data Security
How we protect your personal information

We are committed to keeping your information secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

Security Measures Include:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection
  • Secure payment processing through trusted providers

Payment Security: Payment details are collected through secure servers, and at no point does any other organization (including ours) have access to your complete payment details. We use industry-standard encryption and work only with PCI-compliant payment processors.

How We Use Cookies
Information about cookies and tracking technologies

Cookies are small files placed on your computer's hard drive to help analyze web traffic or indicate when you visit specific sites. Cookies enable web applications to tailor their responses to your individual needs by collecting and remembering information about your preferences.

Essential Cookies

Required for basic website functionality, security, and your application process.

Analytics Cookies

Help us understand how visitors use our website to improve user experience.

You can choose to accept or decline cookies; most browsers accept them automatically, but you can modify your browser settings to decline cookies if preferred. Declining cookies may prevent you from fully utilizing the website.

Links to Other Websites

Our website may contain links to other websites, including the official State Department website. Once you leave our site using these links, we do not have control over the other websites. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting those sites, which are not governed by this privacy statement. Exercise caution and review the privacy policies of the websites in question.

Controlling Your Personal Information
Your rights regarding your personal data

We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.

Your Rights Include:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Object to processing of your data

To exercise any of these rights, send an email to info@turbopassport.us with your full name and specific request. We will respond to your request within 30 days and remove or modify your data as requested, subject to legal requirements.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Application data is typically retained for 7 years for record-keeping purposes, after which it is securely deleted. You may request earlier deletion of your data by contacting us.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@turbopassport.us

Website: TurboPassport.us

Important Disclaimer: TurboPassport.us is not affiliated with the Department of State or the US Government. We provide application review services for a fee. Official government services are available without our fee at travel.state.gov.