Legal Policies & Information

Complete collection of our legal policies, terms, and important information about our services

Privacy Policy
How we collect, use, and protect your personal information
Covers:
  • • Data collection practices
  • • Information usage and sharing
  • • Security measures and protection
  • • Your rights and data control
  • • Cookie policy and tracking
Terms of Service
Legal terms and conditions for using our services
Covers:
  • • Service description and scope
  • • User responsibilities and rights
  • • Payment terms and conditions
  • • Liability limitations
  • • Governing law and jurisdiction
Refund Policy
Our money-back guarantee and refund procedures
Covers:
  • • Money-back guarantee conditions
  • • Refund request process
  • • Processing timeframes
  • • Service fee structure
  • • Exclusions and limitations
Government Disclaimer
Important information about our service

Not Government Affiliated

TurboPassport.us is not affiliated with, endorsed by, or connected to the Department of State or any US Government department. We are a private service provider.

Official Government Services

You can apply for a passport directly through the government without using our service. Official government services are available at travel.state.gov.

Our Service Value

Our service provides additional review and guidance for those who want expert assistance with their passport application to avoid errors and delays.

Contact & Support
How to reach us for questions or concerns

Customer Support

Email: info@turbopassport.us

Response Time: Within 24 hours

Business Hours: Monday - Friday, 9 AM - 6 PM EST

Policy Questions

For questions about our policies, refund requests, or privacy concerns, please email us with your specific inquiry.

What Our Service Provides
Understanding exactly what you get with TurboPassport.us

✓ What We Do:

  • • Review your passport application for completeness
  • • Verify all required documents are included
  • • Check photo requirements and specifications
  • • Identify and help correct any errors
  • • Provide detailed submission instructions
  • • Locate appropriate acceptance facilities
  • • Offer customer support throughout the process

✗ What We Don't Do:

  • • Submit applications to the government
  • • Process passport applications
  • • Guarantee government approval
  • • Provide legal or immigration advice
  • • Complete forms for you
  • • Expedite government processing
  • • Replace government services

Our Goal: To help you submit a complete, accurate passport application that meets all government requirements, reducing the chance of delays or rejections.